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FAQ's > Support (3 entries)

Some vendors charge an inspection fee to ensure that items coming under contract are in good working order prior to accepting the contract. make sure you have the following information to hand:

  • Make of device
  • Model of device
  • Serial Number of device
  • Type of maintenance required
  • Date maintenance should start

Search the FAQ for entries containing:

  • What if my vendor is not listed?
    Just because the vendor of your device is not listed in our directory of vendor partners does not mean that we are unable to provide maintenance contracts. please email or call ...
  • What if the product is very old?
    Even some very old products we are still able to obtain maintenance contracts for so don't be afraid to ask if we can support it.
  • What happens if I have a problem?
    During any maintenance contract you are provided with contact details of who to call and when you are entitled to call. All this information will be on your maintenance certificate. If ...